Frequently Asked Questions

Remember to search the osCMax forums carefully … it is more than likely that your question has already been answered.

However, here are a few of the more regular queries.


Q. Why does osCMax keep skipping the shipping page?

A. When a product weight is 0, shipping is skipped because osCMax is assuming that it is a digital product for download.

Q. What is the default admin login?

You were asked it during installation - below is the old answer

A. User name: admin@localhost.com and Password: admin

Q. When I enable SEO URLs why do I keep getting 404 Page not found errors?

A. You need to edit the .htaccess file to enable the Rewrite functions.

Q. How do I stop my products disappearing from the New Products bit on my homepage?

A. You need to change the query to remove “month()” - see this for more details.

Q. I've just installed osCMax, why do I get a blank page on my shop?

A. You need to re-read the installation instructions, with regards to the configure.php.new/configure.php files.

Q. I have finished installing my new admin module but it doesn't show up anywhere!

A. You need to set the permissions correctly for your new admin files.

Q. How do I upgrade to the latest release?

A. Normally there's no simple answer, due to the customisations to most installations. Each public release has an upgrade directory included and check on the osCMax forum for details, in Announcements and Blogs. Furthermore, look in this wiki.
 
faq.txt · Last modified: 2010/06/13 10:47 by ejsolutions
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