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rcs_guide [2009/10/24 13:21]
pgmarshall
rcs_guide [2009/10/24 13:23] (current)
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   - The tool to locate, select and send out customers for sending emails to. The ideas is to select customers who abandoned carts and just need to be reminded to complete the cart and/or to find out why the customer didn't complete the order. (ie, problem with credit card acceptance, problem with store, etc.)   - The tool to locate, select and send out customers for sending emails to. The ideas is to select customers who abandoned carts and just need to be reminded to complete the cart and/or to find out why the customer didn't complete the order. (ie, problem with credit card acceptance, problem with store, etc.)
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   - The report which shows approximately how many orders were recovered by sending the customer an email to remind them about their purchase. This is approximate because of many factors, including that some customers will have come back and completed their order with the reminder or who started and completed a new order (ie, abandoned one cart for some reason, then created a new one and completed that purchase).   - The report which shows approximately how many orders were recovered by sending the customer an email to remind them about their purchase. This is approximate because of many factors, including that some customers will have come back and completed their order with the reminder or who started and completed a new order (ie, abandoned one cart for some reason, then created a new one and completed that purchase).
- +  ​- On the customer'​s side they receive an email with information about what they had in their cart, plus a general request for feedback to help the store owner (that'​s you) improve their store. You can also put in a message at the bottom of the email with each batch of emails sent out. For instance you could include a discount code, etc. These emails will be sent as plain text, but if you have the email configuration option for MIME HTML emails turned on then the email will be modified to include HTML click links for the customer login and product links.
-  ​Configuration of various parts of the system. +
- +
-On the customer'​s side they receive an email with information about what they had in their cart, plus a general request for feedback to help the store owner (that'​s you) improve their store. You can also put in a message at the bottom of the email with each batch of emails sent out. For instance you could include a discount code, etc. These emails will be sent as plain text, but if you have the email configuration option for MIME HTML emails turned on then the email will be modified to include HTML click links for the customer login and product links.+
  
 <note tip>The report will not show any recovered carts until after you have used the tool to send emails to customers who abandoned carts!</​note> ​ <note tip>The report will not show any recovered carts until after you have used the tool to send emails to customers who abandoned carts!</​note> ​
rcs_guide.txt · Last modified: 2009/10/24 13:23 (external edit)
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Dieses Dokuwiki verwendet ein von Anymorphic Webdesign erstelltes Thema.
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