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Phone Order

  • Phone order is an excellent tool to allow you to login as an existing customer (or create a new one) and then shop on their behalf.
  • You will obviously have to have the customer in your store or on the phone so that you can enter their payment and shipping details.

Creating a new phone order

  • Open your admin panel
  • Click CustomersPhone Order
  • You can search for a customer by using the search box - the results of which will be displayed in the drop down box below or you can simply the customer from the drop down. (This will really depend on how many customers you have).
  • If the customer is new then you can click new customer which will take you to your store create account page.
  • Once you have selected the products your customer requires then simply checkout as normal asking the customer for any information you need to complete the order.
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v2.5/phone_order.txt · Last modified: 2010/10/26 08:24 by pgmarshall
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